Frequently Asked Questions

Everything you need to know about FitDuels

Getting Started

What is FitDuels?
FitDuels is a fitness challenge app that lets you compete with friends in various activities like steps, running, cycling, and workouts. Track your progress using Apple HealthKit and see who comes out on top!
How do I get started?
After creating an account, grant HealthKit permissions, set up your profile, and select the sports you want to track. Then you're ready to create or join challenges!
Which sports can I track?
FitDuels supports Steps, Running (distance), Cycling (distance), and Workouts (active minutes). More sports may be added in future updates.

Challenges

How do challenges work?
Create a challenge by selecting a sport, duration, and optionally set prizes and penalties. Invite friends to join, and once the challenge starts, your daily activity is automatically tracked. The person with the highest total at the end wins!
Can I join multiple challenges?
Yes! You can participate in as many challenges as you want. Each challenge tracks independently, so you can compete in different sports with different friends.
When does a challenge start?
A challenge becomes active when the start date is reached AND at least 2 participants have accepted the invitation.
What happens if I don't sync my data?
After a challenge ends, you have 24 hours to sync your final data. If you don't sync within this grace period, you may be disqualified from that challenge.
Are prizes and penalties enforced?
Prizes and penalties are agreements between participants. FitDuels displays them for motivation but doesn't enforce them. It's up to you and your friends to honor your commitments!
Can I leave a challenge?
You can leave a challenge before it starts. Once a challenge is active, you remain a participant until it ends.

Activity & HealthKit

How is my activity tracked?
FitDuels uses Apple HealthKit to read your fitness data. Make sure you've granted HealthKit permissions in Settings. Your data syncs automatically, but you can also pull-to-refresh to force a sync.
Why isn't my data syncing?
Check that HealthKit permissions are enabled in iOS Settings > Privacy > Health > FitDuels. Also ensure your Apple Watch or fitness tracker is syncing to the Health app.
How often does data sync?
Data syncs automatically when you open the app. You can also pull-to-refresh on any screen to force an immediate sync.
Can I manually add activity?
FitDuels only reads data from HealthKit. You can add workouts manually in the Apple Health app, and they will be synced to FitDuels.

Friends & Social

How do I add friends?
Go to Settings > Friends and tap the + button. Search for friends by their username and send a friend request. Once they accept, you can invite them to challenges.
Can I invite someone who isn't on FitDuels?
You can share a challenge link with anyone. If they don't have the app, they'll be directed to download it first.
How do I block someone?
Currently, you can remove friends from your friends list. Full blocking functionality is coming in a future update.

Privacy & Account

Is my health data private?
Yes! Your raw health data is never shared with other users. Only aggregated totals (like total steps) are shown on challenge leaderboards. See our Privacy Policy for more details.
How do I change my notification settings?
Go to Settings > Notifications to customize which notifications you receive, including challenge invites, friend requests, and daily reminders.
Can I change my username?
Yes! Go to Settings > Edit Profile to change your username. Note that usernames must be unique.
Can I delete my account?
Yes. Go to Settings > Edit Profile and scroll to the bottom to delete your account. Your data will be removed within 30 days.

Premium

What is FitDuels Premium?
Premium unlocks additional features like unlimited challenges, advanced analytics, larger challenge groups, exclusive badges, and an ad-free experience.
How do I cancel my subscription?
Subscriptions are managed through Apple. Go to iOS Settings > Your Name > Subscriptions to manage or cancel your FitDuels Premium subscription.

Still have questions?

We're here to help! Reach out to our support team.

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